Frequently Asked Questions

No problem! For your first pickup, simply place your laundry in a standard sized 13 gallon kitchen trash bag.

• 1 bag = Mini Happy Load

• 2 bags =Mid Happy Load

• 3 bags = Max Happy Load

After your first service, future pickups should be placed in your Happy Hamper Bag, purchased separately, to ensure seamless processing, organization, and premium laundry care.

Simply schedule your pickup online and place your laundry bags outside your home by 7:30 AM on pickup day.

We will collect your laundry, professionally wash, dry, and fold each order with care, then deliver it back fresh, organized, and ready to enjoy the next day.

We proudly serve Murfreesboro, Arrington, Franklin and surrounding areas.

Not sure if we service your area? Just ask!

We offer next-day delivery for most orders. Simply place your laundry out for pickup by 7:30 AM, and we’ll return it fresh, clean, folded, and ready to put away the following day.

For added convenience, same-day service is available for an extra fee. Have your laundry ready for pickup by 7:30 AM, and we will return it as soon as possible.

We carefully select premium laundry products to deliver a fresh, beautifully clean finish with every order. Luxury scent upgrades such as Tyler’s Diva® and Sweet Grace® are also available for an elevated laundry experience.

Sensitive skin or special preferences? Just note your requests on your order form and we’ll do our best to accommodate them.

We do our best with spot and heavy stain treatments, but stain removal is not guaranteed, especially for set in stains.

Yes! We offer weekly subscription service for families who want regular pickup and delivery. Choose any 4 pickup days in a month and schedule at your convenience.

Payment is processed securely online at the time of booking.

For safety and quality purposes, we do not wash:

• Dry-clean only items

• Delicate silks or specialty fabrics

• Rugs, pet beds, or heavily soiled items with bodily fluids or harsh chemicals

If you’re unsure about an item, just ask!

Please notify us at least 12 hours before your scheduled pickup to avoid cancellation fees.

No. Each order is kept separate and washed and dried individually to ensure cleanliness and proper care.

Yes! We wash clothing, towels, bedding, and most household laundry items — as long as everything comfortably fits inside your selected Happy Hamper bag.

No. Simply leave your bags on your porch or designated pick up location and we will handle the rest!

We will send you a message when your clothes are delivered.