Frequently Asked Questions

Your Questions, Answered

Have Questions? We’ve got you covered. Here are the most common questions about The Happy Hamper’s laundry pickup, delivery, and services.

  • We want to make it simple. Your very first pickup you may place your clothes in a standard sized 13 gallon kitchen trash bag.

    • 1 trash bag will hold a Mini Happy Load

    • 2 trash bags will hold a Mid Happy Load

    • 3 trash bags will hold a Max Happy Load

    All future pickups must be placed in your Happy Hamper Bag, purchased separately, to ensure accurate processing, organization, and quality service.

  • Simply schedule your pickup online. Leave your laundry bag on your front porch or designated pickup area by 7:30 am, and we’ll take care of the rest. Your clothes are washed, dried, folded, and delivered back to you fresh and ready to put away.

  • We proudly serve Murfreesboro, TN

    Zip Codes 37129 & 37130

  • We keep it simple! We have 3 bag options ranging from $35-$75 which includes Free Next-Day pick up and delivery for clients that reside in zip codes 37129 and 37130.

    Need your clothes back today? Mini Happy and Max Happy add $10 for rush delivery fee and Max Happy add $15 for Same-Day Delivery

    Want to sign up for a weekly subscription? Save 10%-15% off.

    We also have plenty of add-on options to customize your laundry experience.

  • We offer next-day delivery for most orders. Just have your laundry out to pick up between 7:30am-9:30 am. We will deliver it back the next day within 24 hours.

    Same-day service is available for an extra fee. Have your laundry ready for pickup between 7:30-9:30 am. It will be delivered back ASAP or by 7:00 pm that night!

  • We use high-quality detergent to ensure your clothes come back fresh and clean. If you have special detergent preferences or sensitivities, you can let us know on your order form.

  • We do our best with spot and heavy stain treatments, but stain removal is not guaranteed, especially for set-in stains.

  • Yes! We offer weekly subscription service for families who want regular pick up and delivery.

  • Payment is processed securely online at the time of booking.

  • For safety and quality reasons, we do not wash:

    • Dry clean only items

    • Delicate silks or specialty fabrics

    • Rugs or heavily soiled items with chemicals

    If you’re unsure about an item, just ask!

  • Please notify us at least 12 hours before your scheduled pickup to avoid cancellation fees.

  • No. Each order is kept separate and washed and dried individually to ensure cleanliness and proper care.

  • Yes! We wash clothing, towels, bedding, and most household laundry items.

  • No. Simply leave your bags on your porch or designated pick up location and we will handle the rest!

    We will send you a message when your clothes are delivered.

Ready to Simplify Your Laundry?

Whether you want to schedule a pickup or have questions about our services, we’re here to help. Let The Happy Hamper take laundry off your to-do list.